1. Identify and prospect with potential customers to obtain new business.
2. Negotiate with prospect to achieve new sales.
3. Finalise agreement by obtaining mutual agreement, approvals and closing the sale.
4. Practice interpersonal and communication skills for effective interaction with potential customers and to identify their needs.
5. Conducting documentation processes in accordance with organizational procedures and CEA's regulations
Training and Assessment
This programme will facilitate group interactions and role plays. Relevant industry case studies will be covered and
course participants will be required to complete an assessment during the scheduled lesson time.
Terms & Conditions
Registration
- Registration is on a first-come-first-served basis, subject to availability.
- Registration is only confirmed upon full payment of fees.
- Confirmation email will be sent to the attendee within the week of the activity followed by an SMS reminder one day before.
Attendance / Certificate of Completion
As CPD credit hours will be awarded for this CPD activity, please remember to sign in your attendance upon registration and sign out your attendance at the end of the activity. A letter of completion will be sent to you via emailwithin 1 week. Do be informed that the Q&A segment forms part of the CPD training session and all participants to remain until the end of the Q&A segment. Participants who did not attend the course fully shall not be accorded the allotted CPD credit hours.
The CPD certificate of attendance & CPD credit hours will not be issued / awarded to you, in any of the following situations:a) You are late for more than 15mins after the start of the session, or
b) You have to be away for more than 15mins during the session, or
c) You did not remain seated until the end of the Q&A segment, or
d) You have to leave earlier than the compulsory contact hours (i.e. before the session ends), or
e) Did not meet 100% attendance or the min requirement of the course/programme.
Payment of course fee @ SEAA office
Payment of Cash or Nets must be made and received prior to the commencement of the course at SEAA office. Operating hours are from 9am to 5pm (Mon - Fri), avoid lunch time 12.45pm - 2pm.
SEAA's Special Promotions
SEAA reserves the rights to change the promotions without prior notice and reject the promotion offer to applicants if they do not meet our terms & conditions or make the payment for the course.
a)The promotion price is only valid if the payment is made in person at our office during our business hours via Cash/Nets only. Strictly no online payment is accepted for the promotion.
b)Free CPD activity provided in our early bird promotion is on a first come first serve basis, upon successful payment made for the course that is subject to SEAA's terms & conditions. The free CPD activity is assigned by SEAA. We will not entertain requests to swap CPD activities and it is non-transferable.
c)In the event of the cancellation of the free CPD due to low registration by SEAA, participants will be notified in reasonable time and offered another replacement CPD activity.
Non-attendance or withdrawal
No cancellation or refund is allowed once course commences, please see below for our refund policy.
Confirmation of course will be provided via email one week before the start of course.
Others
Photos taken during our CPD activities/RES course/Events may be used for our marketing collaterals. If you are not
agreeable to this term, please contact SEAA at feedback@seaa.org.sg. SEAA reserves the right to cancel course or
reschedule course dates, change trainers and change venue and will endeavor to give the Participant as much advance
notice as possible of any changes. Please note that this event is subject to changes, terms and conditions by SEAA.
Participants will be notified in reasonable time if there are changes made by SEAA.
Refund Policy
| Standard CPD Courses | Cert Course / Training Programme |
If SEAA cancels course | Full Refund by SEAA | Full Refund by SEAA |
Participant withdraws from the course 14 working days before course commencement. Required to write in to cpd@seaa.org.sg for refund. | 1. Payment made by Cash or Nets (Full Refund by SEAA). 2. Payment made via Paypal (Refund amount will be after the deduction of service charge incurred from Paypal). | 1. Payment made by Cash or Nets (Full Refund by SEAA). 2. Payment made via Paypal (Refund amount will be after the deduction of service charge incurred from Paypal). |
Participant withdraws from the course 7 working days before course commencement. Required to write- in to cpd@seaa.org.sg for refund. | 1. Payment made by Cash or Nets (Full Refund by SEAA). 2. Payment made via Paypal (Refund amount will be after the deduction of service charge incurred from Paypal). | 1. Payment made by Cash or Nets (Refund amount will be subject to admin processing fee of $100).
2.Payment made via Paypal (Refund amount will be after deduction of service charge incurred from Paypal and admin processing fee of $100).
|
Participant withdraws from course on the first day of lesson or no-show. | No Refund provided. | No Refund provided. |
Copyright & Prohibition on Recording
It is acknowledged by the course applicant that all course materials provided remain always the intellectual property of SEAA unless otherwise stated. No part of the course materials shall be reproduced without permission in any form. Audio and/or video recordings of the lectures are strictly prohibited.
Personal Data Protection Policy
My personal data may be used in accordance with the terms of SEAA’s privacy and data protection policy found at www.seaa.org.sg. I accept the terms of SEAA’s privacy and data protection policy set out in www.seaa.org.sg, and understand that SEAA reserves the rights to withdraw and/or alter them without prior notice, and further acknowledge that part of my membership benefits is receipt of updates (including of upcoming courses, trade shows and events) and marketing materials from SEAA and its partners, vendors and affiliates of promotions and activities approved by SEAA. I acknowledge that I can withdraw my consent to receipt of any of the aforesaid by contacting the Data Protection Officer of SEAA